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Customer Spotlight: Eliminate the finger pointing and narrow down application...
Very recently I interviewed Jason Jones, CTO at OSSI-IT, an IT consulting firm. Jason provides IT services for Commonwealth Orthopaedics, an orthopaedic surgery group practice. JK: Tell us a little...
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When we come back to our regularly scheduled programming
Hi everyone,I wanted to point out a couple of changes that will arrive with the upgrade beginning in the wee hours tomorrow and continuing possibly until 10 or 11am CST. First, I do apologize, but you...
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Holidays come early...
We're on a mission We have really not been slacking over here at thwack central, though I can't believe any of you would think so anyway. Our missions have really picked up traction through the year...
View ArticleMarch … coming in like Sauron’s gaze or out like the light of an expiring soul?
Hey Everyone... Here’s the deal: we’re torn. There are a bunch of us here that are embroiled in creating a new bracket for you to check out during Free Throws in March (or even instead?). But the...
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Ringing in our 2014 Ambassadors... with jams
Hi everyone, The new year is right around the corner here and we thought, well, a solid year of iPods Nanos was enough... at least for now. So, we're changing it up a bit for 2014. The rules are the...
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Bring on the job posts...
Hi everyone,I'm not sure if this is actually true or not (Job Postings on Here?), that is, I don't ever remember seeing a consolidated job board here on thwack. It has taken some time, but I have not...
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Healing Integration Points Along Yggdrasil -- Potholes in the Bifrost?
It was a glorious and dangerous idea… integrate products with thwack they said. It’s going to be great, they said. And so, what can I say, we did it. Now, you all know how integrations and custom code...
View Articleπ day ...
Hi everyone and happy π day. It is not without regret that I also have to share with you my departure from the realms of thwack. I am off to wander new roads. Some of you know and have seen many of the...
View ArticleHelp Desk Horror Stories
It was a dark and stormy day. The kind of day you just knew something bad—no, something evil—was going to happen. That’s when the help desk ticket came in. There was something different about this one,...
View ArticleIT Tickets from Hell
Happy Halloween! We are excited to share with you a new series hot off the press from the amazing SolarWinds video team. I present to you, IT Tickets from Hell.IT Tickets from Hell: Bug...
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